At The Online Accountant we asked our clients (and ourselves) what do you want from your accountants? What are the truly valuable things that we can do?

We have set up our model, based on what our clients want.

• Our clients want monthly fees – We offer monthly fees to spread out the annual cost of the tax and accounting service.
• Our clients want fixed fees – What we quote is what you pay. This gives the comfort and security you won’t be hit with an unexpected invoice!
• Our clients want unlimited email/telephone support –  It’s really important to us that our clients feel they can contact us anytime to discuss any queries they have, and in the knowledge it is all part of the service. We prefer upfront calls to discuss issues, so that pro-active and pragmatic solutions can be found.
• Our clients want expert advice – Matt is a chartered accountants and Rhys is a chartered tax advisor, both with years experience. So you can be safe in the knowledge that your are receiving qualified expert advice.

We like to think our service is set up to give you the best value, to take away your frustrations and free up time to do the things you want to do!

TOA